Firstly, process mining is a powerful technology that allows organisations to extract valuable insights and knowledge from event logs captured by their information systems. It offers a systematic and data-driven approach to understanding and optimising business processes.
Thus, there are three types of process mining approaches: discovery, conformance, and enhancement.

To begin with, one of the most important aspects is the use of specialized tools that can analyze and visualize event logs to uncover valuable insights. There are several popular tools available in the market for process mining.

Chiefly, it can provide numerous benefits to businesses in various ways. One key advantage is improving process efficiency and quality. By analyzing event logs and extracting insights from actual processes, businesses can identify inefficiencies, bottlenecks, and areas for improvement. This allows them to streamline their operations, reduce processing time, and eliminate unnecessary steps.
Furthermore, it aids in enhancing customer satisfaction. Thus it enables businesses to gain a deep understanding of their processes from the customer’s perspective, identifying pain points and areas where improvements can be made to enhance the customer experience.
Consequently, another benefit is ensuring compliance with regulations. Thereupon, this allows businesses to monitor their processes and ensure that they are adhering to legal and regulatory requirements. It helps detect deviations and non-compliance, enabling businesses to take corrective actions promptly.